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Clearing Document Jams (MF4000 Series)

Article ID: ART122788 | Date published: 05/12/2015 | Date last updated: 08/17/2015
 

Description

When [CHECK DOCUMENT] appears on the LCD display, remove a jammed document from the ADF.

Solution

Clearing Document Jams

When [CHECK DOCUMENT] appears on the LCD display, remove jammed paper from the machine first, then from the paper cassette or multi-purpose tray if necessary.


Do not force a jammed document or paper out of the machine.

  1. Open the ADF cover.


  2. Hold sides of any jammed documents and gently pull them out straight upward.



    Do not pull the document forcefully as it may tear.

  3. Hold sides of any jammed documents and gently pull them out.


  4. Close the ADF cover.



    Be careful not to get your fingers caught.

  5. Open the ADF and then hold sides of any jammed documents and gently pull them out.


  6. Close the ADF.



    Be careful not to get your fingers caught.

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