Cleaning the paper feed rollers (Windows) MP470 / MP480

 

Description

Instructions how to clean the paper feed rollers through Windows.

Solution

Clean The Paper Feed Rollers (Windows)

Instructions how to clean the paper feed rollers.

If the paper feed rollers become dirty, they may not be able to properly feed paper due to the feed roller's slippage.

If paper does not feed correctly, perform the following to clean the paper feed rollers:

  1. Open the Printers folder.

    - For Windows XP Home Edition : Click/Select 'Start,' 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.

    - For Windows XP Professional Edition : Click 'Start' and 'Printers and Faxes.'

    - For Windows Vista : Click 'Start,' 'Control Panel,' 'Hardware and Sound,' and 'Printers.'

    - For Windows 2000 : Click/Select 'Start,' and 'Settings,' then 'Printers.'

  2. Right-click the icon of the printer for paper feed roller cleaning, and select 'Properties' from the displayed list.

  3. Click the 'Maintenance' tab and click 'Roller Cleaning'.



  4. Remove all sheets of paper from the rear tray, then click 'OK'.

  5. Confirm the following message, and click 'OK'.



     Note: Clicking 'OK' will activate the paper feed rollers 30 times. This activation will take about 90 seconds. Do not perform other operations until this operation has finished.

  6. Confirm the following message, and click 'OK'.



  7. After the continuous paper feeding operations in step 5 have finished, load three sheets of plain paper and click 'OK'.



  8. Confirm the following message, and click 'OK'.



     Note: The following message is displayed when the paper is fed and ejected.



  9. Click 'OK'.

Roller Cleaning is completed.

SIMS Doc Id

0

Doc ID   ART124121
Updated   08/17/2015

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