How to install the Canon Digital Video Solution software in Windows

Article ID: ART124832 | Date published: 05/12/2015 | Date last updated: 08/14/2015


How to install the Canon Digital Video Solution software in Windows


How do I install the Canon Digital Video Solution software?

How do I install the Canon Digital Video Solution software?

Windows Installation
Installation Precautions

  • Before you attach the camera to the computer with the USB cable for the first time, you must install one of the following drivers onto the computer.

    Windows 98/Windows 2000: USB TWAIN Driver
    Windows Me/Windows XP: USB WIA Driver

  • There are several limitations to the USB WIA Driver. Before you install it, please read the "USB WIA Driver Installation Precautions" in the Software Instruction Manual.

1. Close any programs that are running.

Users of Windows 2000, Windows XP Professional must first log in as an Administrator to install programs.

2. Set the Canon DIGITAL VIDEO SOLUTION DISK in the computer's CD-ROM drive.

  • The installer panel opens automatically.

  • If the installer panel does not appear automatically, use the following procedures to display it.

  1. 1. Double-click the My Computer icon on the desktop to open it and double-click the CD-ROM icon.

  2. 2. Double-click the Setup icon.

3. Click 'Digital Video Software Installation'.

4. Read the license agreement and click the 'Yes' button.

5. Confirm the target folder for the installation and click the 'Next' button.

Normally, select (C:\Program Files\Canon).

6. Confirm the program selection and click the 'Next' button.

  • The installation starts.

  • Follow the on-screen messages to proceed with the installation.

  • If the "Digital signature not found" message appears, click the 'Yes' button.

7. Select your camcorder model name and click the 'Next' button.

8. After the installation is complete and the installer panel displays again, click the 'Exit' button.

The installer panel disappears.

9. Remove the DIGITAL VIDEO SOLUTION DISK once the installation is complete so that the proper driver may be installed.


  • The DIGITAL VIDEO SOLUTION DISK is not needed for installing the USB driver. Remove the disk once the installation is complete.

  • Continue with the procedures on page 14 of the Software Instruction Manual to install the driver software to allow the camcorder to be connected to a computer via the USB interface and download images.

  • For uninstalling programs contained in the DIGITAL VIDEO SOLUTION DISK such as the ZoomBrowser EX, see "Uninstalling the Software" in the Software Instruction Manual.



Rate this Article
Was this article helpful?
Yes, This document is helpful
No, This document needs a clearer explanation
Please provide your comments