Network Printer Status

Article ID: ART125090 | Date published: 05/12/2015 | Date last updated: 08/14/2015
 

Description

Network Printer Status

Solution

Network Printer Status

Viewing the print status
The status of a network printer can be viewed on the print server as well as the client.

For job status to be displayed in the client's Status Window, the print server's Status Window must be running.

If the status option "While Printing" has been selected for "Display Printer Status Window" in the [Option Settings] dialog box of the Status Window on the client, the client's Status Window opens automatically once printing from the server starts.

If an error occurs on the server, the client's Status Window for that job opens automatically.

If the client's Status Window opens automatically, it closes automatically when printing completes or the error is cancelled, unless the user interacted with the window or its menus.

Performing print job operations
Print job operations (pause, resume, cancel) may be performed from either the print server or the client for the job. After a client performs a print operation, no other operations are allowed until the server confirms that the operation has been accepted.

Print job operations cannot be selected on any other screen except the print server or client for the job.

If the print server's Status Window is not running, you cannot perform job operations on the client. The client's Status Window displays the message "Check Print Server".

The Status Window Icon

If you minimize the Status Window, the icon on the taskbar inform you the printer status. When you click this taskbar button, the Status Window opens and the icon appears in the Status Window. Types of the Status Window icons and taskbar icons are listed below:

111111 Indicates that the printer is ready to print.

Indicates that the printing has paused.

When the Status Window displays an alert, the window automatically opens to its full size. You can minimize the window again, but you will not be able to resume printing until you take the action specified in the full-size window.

An error has occurred and the printer may require service. You may have to contact your local authorized Canon service representative.

Something is wrong with the printer or one of its connections. You will not be able to print until the problem is fixed.


Closing the Status Window

Click the close button to close the window, just as you would close any other window.

If the Status Window opens automatically due to printing, or due to an error, the window automatically closes when printing completes or the error status clears.
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Messages

CAPT gives you information about your print job and the printer itself.

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