Use only alphanumeric characters
| Article ID: ART125787 |
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Date published: 05/12/2015 |
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Date last updated: 08/14/2015 |
Description
The file name or folder path contain characters
Solution
Alphanumeric Characters
For the printer to detect image data stored on the memory card, use only alphanumeric characters. For example, a, b, c, 0, 1, 2, etc. If the file name or folder path includes certain characters, the printer would not recognize the image files.