Reset the printer power cord BJC-Printers
Article ID: ART126231 | Date published: 05/12/2015 | Date last updated: 08/14/2015
 

Description

Printer has solid orange light. Printer does not respond.

Solution

Printer has solid orange light. Printer does not respond.

Printer has solid orange light. Printer does not respond.

Symptom:
The printer is showing a steady error light upon power-up. Often, pressing the power button causes the printer to turn itself ON or OFF instantaneously, without going through the usual motions. (other symptoms may include: the power light may just remain green without any carriage motions when turning on or off)

Solution:
The solution is to remove paper and printer cable and, while the printer is on, disconnect the power cord from the AC outlet.

After 20 or 30 seconds, re-connect the power cord, and power the printer on. The error should be resolved at this point.

SIMS Doc Id

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