When a jam occurs in the machine, the paper jam message appears on the LCD display. Check the jam location indicator where the jam occurs, then remove the jammed paper.
Do not force a jammed document or paper out of the machine. Contact Canon Customer Care Center for assistance if needed.
When [CHECK DOCUMENT] or [DOCUMENT TOO LONG] appears on the LCD display, remove a jammed document from the ADF or the document delivery slot.
-
When removing jammed documents or paper, take care not to cut your hands on the edges of the document or paper.
-
When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.
Open the ADF.
Remove any jammed documents. .
Do not pull the document forcefully as it may tear.
Lift the document feeder tray.
Remove any jammed document.
Lower the document feeder tray and close the ADF.
Be careful not to get your fingers caught.
Open the platen glass cover, and remove any jammed documents.
.
