Reseat / Remove the print head S500 / S600
Article ID: ART126990 |
| |
Date published: 05/12/2015 |
| |
Date last updated: 08/14/2015 |
Description
Reseat the print head
Solution
Reseat / Remove the print head
- Confirm that the printer is powered on.
- Check that the printer is powered on, and open the front cover. Wait until the print head moves to the center.
- Hold and slowly move the print head lock lever up and down several times.
- Lower the print head lock lever to secure the print head.
Note: Holding the print head may cause it to not be seated properly. Perform this step using only the print head lock lever.
- Close the front cover.
If the print head needs to be replaced, follow the instructions below to remove the print head.
- Confirm that the printer is powered on.
- Check that the printer is powered on, and open the front cover. Wait until the print head moves to the center.
- Remove the ink tanks.
- Lift the print head locking lever.

- Carefully lift the print head out of the printer.
