If all troubleshooting steps have failed, then the issue you describe seems to indicate that your product requires repair service. Canon has excellent service options and we are eager to provide any assistance you may need. Links to the service options that are available for your product are listed below:
| Request a Repair Online |
You can conveniently pre-arrange repair service with a Canon Factory Service Center through Canon's website. |
| Find a Service Location |
Search to locate a repair service center and obtain further instructions. |
If you still have questions about the issue you are experiencing, a Technical Support Representative will be happy to answer any question you may have. You can contact us through the email link or phone numbers listed below.
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For toll-free technical support, please click here for phone numbers and hours.
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Toll-free TDD Support Line for the Hearing Impaired is available Monday - Saturday (excluding holidays) at 1-866-251-3752
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Technical Support is available for Customers in Canada at 1-800-OK-CANON
We look forward to helping you rectify the issue you are experiencing and are always available to provide any assistance you may need.
