The scanner is unable to write files to a USB memory device.

Article ID: ART128762

Date published: 05/12/2015

Date last updated: 08/17/2015

Plug the USB memory device into a computer and perform disk maintenance.

Plug the USB memory device into a computer and perform disk maintenance (for example, disk defrag, disk cleanup, and even reformat if necessary).

NOTE: If you choose to reformat the USB memory device, make sure you back up all of the files currently stored on the device first.

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