Confirm that the recommended ink cartridges are installed properly MX330

Article ID: ART129224 | Date published: 05/12/2015 | Date last updated: 08/17/2015
 

Description

Confirm that the recommended ink cartridges are installed properly MX330

Solution

Replacing FINE Cartridges

When ink runs out while printing is in progress, an error message appears on the LCD or your computer screen. Make sure which FINE Cartridge has run out of ink and replace it with a new one.

When FINE Cartridges run out of ink, replace them using the following steps. Click here for supported ink cartridges.


Important

Handling FINE Cartridges

Do not touch the electrical contacts or Print Head Nozzles on a FINE Cartridge. The machine may not print out properly if you touch it.



(A) Electrical Contacts


(B) Print Head Nozzles


To maintain optimal printing quality, we recommend the use of specified Canon brand FINE Cartridges.
Refilling ink is not recommended.


Once you remove a FINE Cartridge, replace it immediately. Do not leave the machine with FINE Cartridges removed.


Replace empty cartridges with new ones. If you insert FINE Cartridges that has been removed once, the machine may not print out properly due to some reasons such as clogging of the nozzles.
Furthermore, with such cartridges, the Low Ink Warning may not be displayed properly.


Once a FINE Cartridge has been installed, do not remove it from the machine and leave it out in the open. This will cause the FINE Cartridge to dry out, and the machine may not operate properly when it is reinstalled. To maintain optimal printing quality, use a FINE Cartridge within six months of first use.


Note


If a FINE Cartridge runs out of ink, you can print with either Color or Black FINE Cartridge, in whichever ink remains, only for a while. However the print quality may be reduced compared to when printing with cartridges. Canon recommends to use new FINE cartridges in order to obtain optimum qualities.


Even when printing with one ink only, print with leaving the empty FINE Cartridge installed. If either of the Color FINE Cartridge or Black FINE Cartridge is not installed, an error occurs and the machine cannot print.


Color ink may be consumed even when printing a black-and-white document or when black-and white printing is specified.


Color ink is also consumed in Print Head Cleaning and Print Head Deep Cleaning, which may be necessary to maintain the machine's performance.


1.Make sure that the power is turned on, and open the Paper Output Tray.

2. Lift the Scanning Unit (Cover), then hold it open with the Scanning Unit Support (C).

The FINE Cartridge Holder moves to the replacement position.



Caution


Do not hold the FINE Cartridge Holder to stop or move it.


Do not touch the metallic parts inside the machine.



Important


If the Scanning Unit (Printer Cover) is left open for more than 10 minutes, the FINE Cartridge Holder moves to the right. Close and reopen the Scanning Unit (Printer Cover) to return the holder to the left.


3. Remove the empty FINE Cartridge.



(1) Pinch the tabs and open the Ink Cartridge Locking Cover.


(2) Remove the FINE Cartridge.


Important

Handle FINE Cartridges carefully to avoid staining clothing or the surrounding area.

Discard empty FINE Cartridges according to the local laws and regulations regarding disposal of consumables.


4. Prepare the replacement FINE cartridge.



(1) Take a new FINE Cartridge out of its package and remove the orange protective tape (D) gently.



Important


If you shake a FINE Cartridge, ink may spill out and stain your hands and the surrounding area. Handle a FINE Cartridge carefully.

.


Do not reattach the protective tape once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables.


Do not touch the electrical contacts or Print Head Nozzles on a FINE Cartridge. The machine may not print out properly if you touch it.


Be careful not to stain your clothes and hands with ink on the removed protective tape.


5. Install the FINE Cartridge.



(1) Put a new FINE Cartridge in the FINE Cartridge Holder.

The Color FINE Cartridge should be installed into the left slot and the Black FINE Cartridge should be into the right slot.

.

(2) Close the Ink Cartridge Locking Cover to lock the FINE Cartridge into place.

Push down the Ink Cartridge Locking Cover until it clicks.

(3) Confirm that the Ink Cartridge Locking Cover is closed correctly.



(E) Closed correctly

(F) Not closed correctly (the cover is tilted)

If the Ink Cartridge Locking Cover is not closed correctly, push down the Ink Cartridge Locking Cover until it clicks.

Important


The machine cannot be used unless the FINE Cartridges are installed.


6. Lift the Scanning Unit (Printer Cover) slightly to set the Scanning Unit Support back to its original position, and then gently close the Scanning Unit (Printer Cover).


Caution


Be sure to hold the Scanning Unit (Printer Cover) firmly, and be careful not to get your fingers caught.


Important

Do not hold the LCD or the Operation Panel.

Supported Ink Cartridges:

Black PG-210*
PG-210XL**
Color CL-211*
CL-211XL**

*Packed with machine

**Optional

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