Error messages related to videocassette tapes with the ZR960

Article ID: ART129750 | Date published: 05/12/2015 | Date last updated: 08/17/2015
 

Description

Error messages related to videocassette tapes with the ZR960

Solution

This section describes what to do when cassette tape-related error messages appear in the camcorder's LCD screen.

Message

Explanation/Solution

CHECK THE CASSETTE [INCORRECT TAPE SPECIFICATION] You attempted to play back a tape recorded in HD (high definition) standard.
CONDENSATION HAS BEEN DETECTED REMOVE THE CASSETTE Condensation has been detected in the camcorder.
< Solution >
- Remove the cassette and keep the camcorder in a cool and dry place for about an hour with the cassette compartment open.
HEADS DIRTY, USE CLEANING CASSETTE The video heads are dirty and need to be cleaned.
< Solution >
- Clean the video heads with a commercially available dry cleaning cassette.
INCORRECT TAPE SPECIFICATION PLAYBACK IS RESTRICTED You attempted to play back a tape recorded in a different television system (PAL or SECAM) or in a recording standard not supported by this camcorder.
REMOVE THE CASSETTE Camcorder stopped operating to protect the tape.
< Solution >
- Remove the cassette and reinsert it.
TAPE END The tape has reached its end.
< Solution >
- Rewind the tape or replace the cassette.
THE TAPE IS SET FOR ERASURE PREVENTION Cassette is protected.
< Solution >
Replace the cassette or change the position of the protect switch.

If these problems persist even after attempting the solutions described above, please contact the nearest Canon service center.

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