Change the paper curl to avoid smudging

Article ID: ART130053 | Date published: 05/12/2015 | Date last updated: 08/17/2015
 

Solution

Change the paper curl

Depending on the media type, the paper may be smudged or may not be fed properly even if it is not curled inward. In such cases, follow the procedure described below to curl the paper outward before printing. This may improve the print result.

  • For Plain Paper

Turn the paper over and reload it to print on the other side.

Leaving the paper loaded on the Rear Tray for a long time may cause the paper to curl. In this case, load the paper with the other side facing up. It may resolve the problem.

We recommend putting unused paper back into the package and keeping it on a level surface.

  • For Other Paper

If the curl on the four corners of the paper is more than 0.1 inch / 3 mm (A) in height, the paper may be smudged or may not be fed properly. In such cases, follow the procedure described below to correct the paper curl.

1. Roll up the paper in the opposite direction to the paper curl as shown below.

2. Check that the paper is now flat.

We recommend printing curl-corrected paper one sheet at a time.

note:
  • Depending on the media type, the paper may be smudged or may not be fed properly even if it is not curled inward. In such cases, follow the procedure described below to curl the paper outward within 0.1 inch / 3 mm (B) in height before printing. This may improve the print result.


(C) Printing side

We recommend printing paper that has been curled outward one sheet at a time.

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