Ask a Question

Cannot log in because user name and password were not entered correctly.

Article ID: ART130408 | Date published: 05/12/2015 | Date last updated: 08/17/2015
 

Description

Enter the uppercase and lowercase letters for the user name and password correctly.

Solution

Enter the uppercase and lowercase letters for the user name and password correctly.

  1. Select the user to log in as from the list, and then press [Next].

    The password input screen appears.

  2. Press [Password].

    The keyboard screen appears.

  3. Enter a password and then press [OK].



    Passwords are case-sensitive. Make sure to enter the password correctly.

  4. Press [Login] to log in to the scanner.


  5. The Home screen (or Job Button screen) appears.

SIMS Doc Id

0

Rate this Article
Was this article helpful?
Yes, This document is helpful
No, This document needs a clearer explanation
 
Please provide your comments