Article ID: ART130570 | | | Date published: 05/12/2015 | | | Date last updated: 03/18/2020 |
Description
Solution
The issues below may happen when you print.
Check the table below to find causes and possible solutions for poor print quality. Please note some causes will not have a summary.
Cause | Solution |
---|---|
Wrong paper and print quality settings. |
|
cartridge isn't installed properly |
|
Ink does not eject properly from the print head nozzles. |
|
Printer out of ink. |
|
Printed on the wrong side of the paper. |
|
Dirty platen glass. |
|
Document or photo isn't aligned properly on the platen glass. |
|
Wrong side of the document or photo is loaded on the platen glass. |
|
Copied a printout from the same machine. |
|
Wrong print media thickness. |
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
![Link to Canon Community Forum](/library/CANON/CITS_TECH_SUPPORT/Misc%20Info/KB_Community.png)
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