Removing Document Jams in the Feeder
When <Paper jam.> appears on the display, a paper jam has occurred in the feeder or inside the machine. Following the procedure displayed on the screen, remove the jammed document or paper.
Warning:
When removing the jammed document or paper:
Take care not to cut your hands on the edges of the document or paper.
When removing jammed paper or when inspecting the inside of the machine:
Do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.
Attention:
If loose toner comes into contact with your skin or clothing:
Wash with cold water. Warm water will set the toner.
When removing the jammed document or paper:
If paper is jammed, remove the jammed paper so that any pieces of paper do not remain inside the machine according to the displayed message. Also, do not put your hand in an area other than indicated areas, as this may result in personal injuries or burns.
Important:
If paper is torn:
Remove any torn pieces to avoid further jams.
If repeated paper jams occur:
Check the following.
- Fan and tap the paper stack on a flat surface before loading it in the machine.
- Check that the paper you are using meets the requirements for use.
- Make sure you have removed any scraps of paper from the inside of the machine.
Note:
Do not force a jammed document or paper out of the machine.
Contact your local authorized Canon dealer or the Canon help line for assistance if needed.
Document Jams in the Feeder
Referring to the procedure on the display, follow the steps below to remove jammed documents.
1. Press [ 
].
2. Remove the document loaded in the feeder.
3. Open the feeder cover.
4. Remove the document by pulling it gently.
5. Close the feeder cover.
6. Place documents in the feeder.
