If print quality does not improve by the standard cleaning of the Print Head, clean the Print Head deeply. Cleaning the Print Head deeply consumes more ink than the standard cleaning of the Print Head, so clean the Print Head deeply only when necessary.
You need to prepare: a sheet of A4 or Letter-sized plain paper
1. Make sure that the power is turned on.
2. Clean the Print Head deeply.
(1) Press the Menu button.
(2) Select Maintenance, and press the OK button.
(3) Select Deep cleaning, and press the OK button.
The confirmation screen will appear.
(4) Select Yes, and press the OK button.
The machine starts cleaning the Print Head deeply.
Do not perform any other operations until the machine completes the deep cleaning of the Print Head. This takes about 2 minutes.
The pattern print confirmation screen will appear.
3. Print the nozzle check pattern.
(1) Select Yes, and press the OK button.
(2) Confirm the displayed message, and load a sheet of A4 or Letter-sized plain paper.
(3) Open the Paper Output Tray gently, and open the Output Tray Extension.
(4) Press the OK button.
The nozzle check pattern will be printed and the screen will return to the Maintenance screen.
note:
To perform other functions, select the desired menu on the top menu screen displayed by pressing the Back or Menu button.
4. Examine the nozzle check pattern.
If the problem is not resolved, turn off the power and clean the Print Head deeply again after 24 hours.
If the problem is still not resolved, replace the FINE Cartridge with a new one.
If the problem is still not resolved after replacing the FINE cartridge, service is required
For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account.
