Article ID: ART133123 | | | Date published: 05/12/2015 | | | Date last updated: 04/30/2020 |
Description
Replace any ink tanks that are empty.
Solution
Replacing an Ink Tank | |
Solution |
When the ink tanks run out of ink, follow the procedure below to replace them.
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Checking the Ink Status | |
Solution |
You can check the ink status on the LCD or with ink lamps. With the LCD on the Machine
With the Ink Lamps
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Aligning the Print Head | |
Solution |
If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. You need to prepare: a sheet of A4 or Letter-sized Canon Matte Photo Paper MP-101
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An Error Message Is Displayed on the LCD | |
Issue |
If an error message is displayed on the LCD, take the corresponding action described below. |
LCD Message |
The following ink may have run out. Replacing the ink tank is recommended. U041 |
Summary |
If the lamp on the ink tank is flashing, ink may have run out. Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, press the machine's OK button with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The machine may be damaged if printing is continued under the ink out condition. |
LCD Message |
Print head is not installed.Install the print head.U051 / The type of print head is incorrect.Install the correct print head.U052 |
Summary |
Follow the directions given in your setup sheet to install the Print Head. If the Print Head is already installed, remove the Print Head once and then reinstall it. If the error is not resolved, the Print Head may be damaged. If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
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LCD Message |
Some ink tanks are not installed in place. U072 / More than one ink tank of the following color is installed. U071 |
Summary |
Confirm that the ink tanks are installed in the appropriate positions. |
LCD Message |
The remaining level of the following ink cannot be correctly detected. Replace the ink tank. U130 |
Summary |
The remaining ink level cannot be correctly detected. (The lamp on the ink tank flashes.) Replace the ink tank and close the Scanning Unit (Cover). Printing with an ink tank that was once empty may damage the machine. If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the machine's Stop button for at least 5 seconds, and then release it. With this operation, the printer will stop monitoring the remaining level of ink for the ink tank(s) in question. Please be advised that Canon shall not be liable for any machine malfunction or damage caused by refilled ink tanks.
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LCD Message |
The following ink tank cannot be recognized. U043 U140 U150 |
Summary |
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LCD Message |
The following ink has run out. Replace the ink tank. U163 |
Summary |
Ink has run out. (The lamp on the ink tank flashes.) Replace the ink tank and close the Scanning Unit (Cover). Printing under the current condition may damage the machine. If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the machine's Stop button for at least 5 seconds, and then release it. With this operation, the printer will stop monitoring the remaining ink level for the ink tank(s) in question. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition.
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LCD Message | Rear tray There is no paper. Load paper and press [OK]. |
Summary | Confirm that the rear tray is selected as the paper source. Set the paper in the rear tray, and press the OK button |
LCD Message | Cassette. There is no paper. Load paper and press [OK]. |
Summary | Confirm that the cassette is selected as the paper source. Set the paper in the cassette, and press the OK button |
LCD Message | The paper is jammed. Clear the paper and press [OK] |
Summary |
Remove the jammed paper and press the OK button |
LCD Message |
There are no photos in memory card. / No photo data in USB flash drive. |
Summary |
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LCD Message |
The ink absorber is almost full. Press OK to continue printing. |
Summary |
The ink absorber is becoming full. The machine has a built-in ink absorber to hold the ink used during Print Head Cleaning. Press the OK button to cancel the error so you can continue printing. Once the ink absorber becomes completely full, printing will not be possible |
LCD Message |
Printer error has occurred |
Summary |
The machine error has occurred. |
LCD Message |
Timeout error has occurred. Press OK. |
Summary |
Some errors occurred while copying and a certain time passed. Press the OK button to dismiss the error, and try to copy again. |
LCD Message |
The device may be incompatible. Remove the device and check the manual supplied with the connected device |
Summary |
When printing from a PictBridge compliant device, depending on the model or brand of your device, you may have to select a PictBridge compliant print mode on the device before connecting it to the machine. You may also have to turn on your device or select Play mode manually after connecting the device to the machine. Perform necessary operations before connecting your device referring to its instruction manual. If the error is still not resolved, check if you can print another photograph. |
LCD Message |
Auto head align has failed. Press OK and repeat operation. |
Summary |
After carrying out the above measures, if the problem continues after aligning the Print Head again, press the OK button to dismiss the error, and then perform Manual Print Head Alignment. |
LCD Message |
An unsupported USB hub is connected. Remove the hub. |
Summary |
If a PictBridge compliant device is connected via a USB hub, remove the hub and connect it directly to the machine. |
LCD Message |
B200 Printer error has occurred. |
Summary | |
LCD Message |
**** Printer error has occurred. Turn off power then back on again. If problem persists, see the manual |
Summary |
"****" is displayed in the alphanumeric character and depends on the error occurred.
Cancel printing, and turn off the machine. Then clear the jammed paper or protective material that is preventing the Print Head Holder from moving, and turn on the machine again.
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LCD Message |
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Summary |
If any object is placed in front of the machine, remove it. Open the Paper Output Tray gently, then turn the power off and back on.
Turn off the machine, and unplug the power cord of the machine from the power supply.
Plug the machine back in and turn the machine back on. |
LCD Message |
Scanner is not operating correctly. |
Summary |
Turn off the machine, and unplug the power cord of the machine from the power supply. After a while, plug the power cord of the machine back in, and then turn on the machine. |
LCD Message |
The card is currently writable from PC. Set to [Not writable from PC] |
Summary |
The Card Slot is set to Writable from USB PC or Writable from LAN PC. You cannot print from the memory card or save the scanned data to the memory card when the Card Slot is set to Writable from PC. After writing on the memory card, set to Not writable from PC again.
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