Please download the latest firmware update to correct black dots, or vertical banding noise.

Article ID: ART133136 | Date published: 05/12/2015 | Date last updated: 08/16/2022
 

Description

Please download the latest firmware update to correct black dots, or vertical banding noise.

Solution

Posted 1/7/2009

Firmware Update Version 1.0.7 and later improves and mitigates the following two types of image quality phenomena that occur under certain shooting conditions.

  1. "Black dot" phenomenon (the right side of point light sources become black)
  2. Vertical banding noise

Firmware Version 1.0.7 is for EOS 5D Mark II cameras with firmware up to version 1.0.6. If the camera's firmware is already version 1.0.7, it is not necessary to update the firmware.

Note:

When updating to Firmware Version 1.0.7, please also update the Digital Photo Professional and Picture Style Editor software, which can be downloaded from Drivers/Software Selection.

Caution:

A power failure during the firmware writing operation may disable the camera.

  • Use a fully charged Battery Pack or dedicated AC Adapter Kit (Optional) ACK-E6 for the firmware update.
  • Do not shut off the power during the firmware writing operation.
  • Do not open the CF card slot cover during the firmware writing operation.
  • Do not press any camera buttons during the firmware writing operation.

The firmware may be downloaded from the following link.

https://www.usa.canon.com/support/p/eos-5d-mark-ii#idReference=software-drivers

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