Once the firmware has been updated, create a new administrator password.
Article ID: ART133141
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Date published: 05/12/2015
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Date last updated: 08/17/2015
Description
Once the firmware has been updated, create a new administrator password.
Solution
If, for some reason, the administrator password has been forgotton, then the only way to resolve it is to update the firmware in the scanner. Once the firmware has been updated, create a new administrator password.
