Writing Error/Output Error/Communication Error (Windows) - MX512
Article ID: ART134051 | | | Date published: 05/13/2015 | | | Date last updated: 11/04/2015 |
Description
Writing Error/Output Error/Communication Error (Windows)
Solution
Writing Error/Output Error/Communication Error (Windows) ID: 8201366700_ EN_ 1 | |
Issue | |
Cause | Check 1: If all the lamps on the Operation Panel are off, make sure that the power cord is plugged in, then turn the machine on |
Summary | While any lamp on the Operation Panel is flashing, the machine is initializing. Wait until the lamp on the Operation Panel stops flashing and remains lit. |
See Also | |
Cause | Check 2: Make sure that the printer port is configured appropriately in the printer driver |
Summary | * In the following instructions, "XXX" signifies your machine's name. 1. Log on as a user account with administrator privilege. 2. Select items from the [ Start ] menu as shown below.
3. Open the properties of printer driver for the machine.
4. Click the Ports tab to confirm the port settings. Make sure that a port named "USBnnn" (where "n" is a number) with "Canon XXX Printer" appearing in the [ Printer ] column is selected for [ Print to the following port(s) ].
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Cause | |
Summary |
Reinstall the MP Drivers.
Launch [ Canon My Printer ] from the task tray, select [ Diagnose and Repair Printer ]. Follow the on-screen instructions to set the correct printer port, then select your machine's name. If the problem is not resolved, reinstall the MP Drivers.
Launch IJ Network Tool, and select "CNBJNP_xxxxxxxxxx" as you confirmed in step 4, then associate the port with the printer using [ Associate Port ] in the [ Settings ] menu. If the problem is not resolved, reinstall the MP Drivers. |
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Cause | Check 3: Make sure that the machine is connected to your computer properly |
Summary | When the machine is connected to your computer with a USB cable, make sure that the USB cable is securely plugged in to the machine and the computer, then check the followings:
When you use the machine over LAN, make sure that the machine is connected to the network with a LAN cable or is set up correctly. For details, refer to your setup manual. |
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Cause | Check 4: Make sure that the MP Drivers are installed correctly |
Summary | Uninstall the MP Drivers following the procedure described in [ Deleting the Unnecessary MP Drivers ], insert the Setup CD-ROM into the computer's disc drive and install the MP Drivers again. |
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Cause | Check 5: When the machine is connected to your computer with a USB cable, check the status of the device on your computer |
Summary | Follow the procedure below to check the status of the device. 1. Open the Device Manager on your computer as shown below. If the [ User Account Control ] screen is displayed, follow the on-screen instructions.
2. Double-click Universal Serial Bus controllers then [ USB Printing Support ]. If the [ USB Printing Support Properties ] screen is not displayed, make sure that the machine is correctly connected to the computer. --> [ Check 3: Make sure that the machine is connected to your computer properly ] 3. Click the [ General ] tab and make sure that there is no indication of a problem with the device. If a device error is displayed, refer to Windows help to resolve the error. |
See Also |
SIMS Doc Id
8201366700