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Confirm the correct scanner is selected (Macintosh) - MG4120

Article ID: ART135043 | Date published: 05/13/2015 | Date last updated: 11/04/2015
 

Description

If the machine is not selected in MP Navigator EX or Canon IJ Network Scan Utility, check that it is selected with Canon IJ Network Scanner Selector.

Solution

Network Scan Settings

You can connect the machine to a network to share it among multiple computers or scan images into a specified computer.

Important

  • Multiple users cannot scan at the same time.

Note

  • Complete the network settings of the machine beforehand using the Setup CD-ROM.

Complete the following settings to enable scanning over a network.

Specifying the Machine

Use IJ Network Scanner Selector EX to specify the scanner you want to use. By specifying the scanner, you can scan over a network using your computer or the operation panel of the machine.

Important

  • If the product you want to use is changed with IJ Network Scanner Selector EX, the product used for scanning with MP Navigator EX changes as well. The product for scanning using the operation panel also changes.

    If the machine is not selected in MP Navigator EX, check that it is selected with IJ Network Scanner Selector EX.

    IJ Network Scanner Selector EX Menu and Setting Screen

  • To scan using the operation panel of the machine, specify the machine with IJ Network Scanner Selector EX, then click Preferences from Canon IJ Network Scanner Selector EX in the menu bar and select the Enables scanning from the operation panel checkbox in the Preferences dialog.

     

Note

The following setting is not required if the machine has already been specified during setup.

  1. From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Network Scanner Selector EX folder, then Canon IJ Network Scanner Selector EX icon.

    Canon IJ Network Scanner Selector EX appears in the menu bar, and the Scan-from-PC Settings screen appears.

  2. Select the machine from Scanners.

    Select the Bonjour service name set to the machine. When Bonjour is disabled, the MAC address of the machine is displayed.

    figure: Preferences dialog box

     

    Important

    • If multiple scanners exist on the network, multiple model names are displayed. In that case, you can select one scanner per model. For details, refer to the help file of the IJ Network Scanner Selector EX.

  4. Click OK.
 

Setting for Scanning with MP Navigator EX

To scan over a network using MP Navigator EX, specify the machine with IJ Network Scanner Selector EX, then follow the steps below and change the connection status between the computer and the machine.

  1. Start MP Navigator EX.

    Click here for instructions.


  2.  

  3. Click Preferences.


  4.  

  5. Click the General tab and select "XXX series Network" (where "XXX" is the model name) for Product Name.


    figure: Preferences dialog 


    Note

    • When you click Change..., the Scan-from-PC Settings screen of IJ Network Scanner Selector EX appears.

      If you have multiple scanners, you can select other scanners.

    • For USB connection, select "XXX series" (where "XXX" is the model name) for Product Name.


  6.  

  7. Click OK.

    The Preferences dialog box closes. You can now scan via a network connection.

    Go to the Main Menu to check whether network scanning is enabled.

    figure: Navigation Mode screen

    The above illustration may not match your screen.

 

Setting for Scanning Using the Operation Panel of the Machine

You can make settings for scanning using the operation panel of the machine.

Important

  1. From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Network Scanner Selector EX folder, then Canon IJ Network Scanner Selector EX icon.

    Canon IJ Network Scanner Selector EX appears in the menu bar, and the Scan-from-PC Settings screen appears.

  2. Click Scan-from-Operation-Panel Settings.

    figure: Scan-from-PC Settings screen

    The Scan-from-Operation-Panel Settings screen appears.

  3. Select the machine from Scanners and click OK.

    The Bonjour service name set to the machine is selected by default. When Bonjour is disabled, the MAC address of the machine is displayed.

    figure: Scan-from-Operation-Panel Settings screen

    Note

    • When multiple scanners are connected via a network, you can select up to three scanners. For details, refer to the help file of IJ Network Scanner Selector EX.

  4. Return to the Scan-from-PC Settings screen and click OK.

    figure: Scan-from-PC Settings screen

Note

  • If the Bonjour service name or MAC address of the machine is displayed in gray or not displayed, or cannot be selected, check the following conditions and click OK to close the screen, then reopen it and select the machine.

    - ScanGear (scanner driver) is installed

    - Network settings of the machine is completed after installing ScanGear

    - Network communication between the machine and computer is enabled

    If the machine is still not displayed, see "Problems with Network Communication."

     

     

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    IJ Network Scanner Selector EX Menu and Setting Screen

    Set up IJ Network Scanner Selector EX to scan images into a computer over a network using MP Navigator EX or the operation panel of the machine.

    Note

    • If IJ Network Scanner Selector EX is not running, from the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Network Scanner Selector EX folder, then Canon IJ Network Scanner Selector EX icon.

    Menu

    figure: IJ Network Scanner Selector EX menu

    • About Canon IJ Network Scanner Selector EX

      Displays the version information.

    • Preferences...

      Click to open the Preferences dialog and select whether to enable scanning over a network using the operation panel of the machine.
      Select the Enables scanning from the operation panel checkbox to scan over a network using the operation panel of the machine.

    • Hide Canon IJ Network Scanner Selector EX

      Hides the settings screen.

      To display the settings screen again, click in the Dock.

    • Hide Others

      Hides all running applications other than IJ Network Scanner Selector EX.

    • Show All

      Displays the applications that were hidden with Hide Others.

    • Quit Canon IJ Network Scanner Selector EX

      Exits IJ Network Scanner Selector EX.


    Scan-from-PC Settings Screen

    The machine must be selected with IJ Network Scanner Selector EX before scanning over a network.

    From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Network Scanner Selector EX folder, then Canon IJ Network Scanner Selector EX icon to display the Scan-from-PC Settings screen.

    figure: Scan-from-PC Settings screen

    • Scanners

      The Bonjour service names or MAC addresses of the scanners that can be used over the network are displayed.

      You can select one scanner per model. For details, refer to the help file of IJ Network Scanner Selector EX.

      Important

      • If you have disabled Bonjour after selecting the machine by Bonjour service name, reopen the Scan-from-PC Settings screen and select the MAC address of the machine from Scanners.
      • If you have changed the Bonjour service name after selecting the machine by Bonjour service name, reopen the Scan-from-PC Settings screen and select the new Bonjour service name from Scanners.

    • figure: Scan-from-PC Settings screen (Help)

      Opens the help file of IJ Network Scanner Selector EX.

    • Scan-from-Operation-Panel Settings

      The Scan-from-Operation-Panel Settings screen appears. You can select the scanners from which you want to scan using the operation panel.

       

    Scan-from-Operation-Panel Settings Screen

    Displays when you click Scan-from-Operation-Panel Settings in the Scan-from-PC Settings screen.

    figure: Scan-from-Operation-Panel Settings screen

    • Scanners

      The Bonjour service names or MAC addresses of the scanners that can be used over the network are displayed.

      You can select up to three scanners. For details, refer to the help file of IJ Network Scanner Selector EX.

      Important

      • If you have disabled Bonjour after selecting the machine by Bonjour service name, reopen the Scan-from-PC Settings screen and select the MAC address of the machine from Scanners.

      • If you have changed the Bonjour service name after selecting the machine by Bonjour service name, reopen the Scan-from-PC Settings screen and select the new Bonjour service name from Scanners.

    Note

    • If the Bonjour service name or MAC address of the machine is displayed in gray or not displayed, or cannot be selected, check the following conditions and click OK to close the screen, then reopen it and select the machine.

      - ScanGear (scanner driver) is installed

      - Network settings of the machine is completed after installing ScanGear

      - Network communication between the machine and computer is enabled

      If the machine is still not displayed, see "Problems with Network Communication."

    • You do not need to use this software when scanning via USB. If you do not want to start IJ Network Scanner Selector EX upon login, see "Uninstalling IJ Network Tool/About IJ Network Scanner Selector EX." You can scan via USB even if it is running.

     

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