ERROR LCD: Connect the memory media.

Article ID: ART135064 | Date published: 05/13/2015 | Date last updated: 08/15/2015
 

Description

Cannot save scanned data to USB memory. USB memory is not connected.

Solution

Description:

Cannot save scanned data to USB memory. USB memory is not connected.

Action:

Connect a supported USB memory. See below for more details.

*** IMPORTANT ***

The USB memory device port on the machine

  • The port supports USB 1.1.
  • Do not insert anything other than USB memory device.

Supported file systems and memory capacity
Supported file systems and memory capacity include the following. You can have your USB memory device formatted with one of the following file systems on your computer.

  • FAT16: up to 2 GB
  • FAT32: up to 32 GB

* The number of files and folders that can be saved in a USB memory device is compliant with the FAT file system specification. We highly recommend that all unnecessary files be removed from the root folder or all the files be moved to a different folder on a computer before saving scanned documents into the device. Additionally, we recommend that the device be formatted to FAT32 if the files saved in the device are no longer needed.

* When a USB memory device contains more than one drive, the first detected drive automatically becomes accessible.

Unsupported USB memory devices are as follows:

  • Devices that do not meet USB standards
  • Devices that have security functions installed
  • Devices that are connected to USB hub
  • USB memory card readers
  • Devices that are connected using extension cables

* Scanned images may not be saved to USB memory device, depending on the type of USB memory device that you are using.

Clean and organize files stored in the USB memory device
Saving scanned images can take a long time. We recommend that all unnecessary files be removed from the root folder or all the files be moved to a different folder on a computer before saving scanned documents.


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