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Light flashes orange 11 times -IP4920

Article ID: ART135129 | Date published: 05/13/2015 | Date last updated: 08/15/2015
 

Description

The Alarm LED (light) flashes 11 times to alert you that action needs to be taken.

Solution

Alarm LED Flashes Orange

When a printer error occurs, the Alarm LED (light) flashes orange as shown below. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.

(A) Note the number of flashes

(B) Flashes repeatedly

  • Number of flashes/Cause

    Automatic Print Head Alignment failed.

  • Action to correct the error

    Print head nozzles are clogged.

    Press the RESUME/CANCEL button to dismiss the error, and print the nozzle check pattern to check the status of the print head.

    Printing the Nozzle Check Pattern

  • Paper of size other than A4 or Letter is loaded in the rear tray.

    Press the RESUME/CANCEL button to dismiss the error, then load one sheet of A4/Letter-sized Canon Matte Photo Paper MP-101 with the printing side (whiter side) facing UP in the rear tray.

    For Automatic Print Head Alignment, always load paper in the rear tray.

  • The paper output slot is exposed to strong light.

    Press the RESUME/CANCEL button to dismiss the error, and then adjust your operating environment and/or the position of the printer so that the paper output slot is not exposed directly to strong light.

  • After carrying out the above measures, if the problem continues after aligning the print head again, press the RESUME/CANCEL button to dismiss the error, and then perform Manual Print Head Alignment.

    Aligning the Print Head Position Manually from Your Computer

 

(10) ON button

(11) POWER LED

(12) RESUME/CANCEL button

(13) Alarm LED


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