Light flashes orange seventeen times - Pro9500 / Pro9500 Mark II

Article ID: ART135183 | Date published: 05/13/2015 | Date last updated: 08/15/2015


The Alarm LED (light) flashes seventeen times to alert you that action needs to be taken.


Alarm LED Flashes Orange

When a printer error occurs, the Alarm LED (light) flashes orange as shown below. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.


(A) Note the number of flashes

(B) Flashes repeatedly

  • Number of flashes/Cause
    • Seventeen Flashes:  Printer detected ink out condition.
  • Action to correct the error
    • Printer detected ink out condition (The lamp on the ink tank flashes).
      To avoid printing troubles such as the mixing of inks, this printer is designed to stop printing by flashing the ALARM lamp orange seventeen times when the remaining ink level in an ink tank goes under the amount of ink required to maintain printer and print quality.
      Stop printing, replace the ink tank, and then print again.

      See Replacing Ink Tanks.


If multiple ink lamps are flashing, check how fast they flash.
Fast flashing (at about one second interval) indicates the ink is empty. Slow flashing (at about three second interval) indicates ink is low. For details on different flashing speeds, see Getting the Ink Level Information


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