Clearing a Paper Jam

When paper jams occur during scanning, use the following procedure to clear them.

When removing jammed paper, take care not to cut your hands on the edges of the paper.

1Remove any documents that have been left in the eject tray.

2Press the OPEN knob from sides, and pull the front unit out and downward to open it.

3Remove the jammed document from the document feeding side or document ejecting side.

Make sure to pull the document out carefully, without applying too much force. If the jammed paper tears while you are pulling it out, make sure to remove any remaining pieces from inside the scanner.

4Close the front unit by gently pushing it up on sides until clicks into place. Make sure that the front unit is completely closed by pushing until you hear a click.

• After removing the jammed paper, check to see if the last page was scanned correctly, and then continue scanning.
• When a paper jam or other problem occurs while [Rapid recovery system] is enabled in the scanner driver, the image of the last document that was scanned properly is saved before scanning is stopped. Therefore, you can quickly resume scanning after resolving the cause of the interruption. As the image of the document that was being fed at the time of the interruption may not be saved in such cases, be sure to verify the last scanned image before resuming the operation.