Light flashes orange three times - Pro9500 / Pro9500 Mark II

Article ID: ART135359 | Date published: 05/13/2015 | Date last updated: 08/15/2015


The Alarm LED (light) flashes three times to alert you that action needs to be taken.


Alarm LED Flashes Orange

When a printer error occurs, the Alarm LED (light) flashes orange as shown below. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.


(A) Note the number of flashes

(B) Flashes repeatedly

  • Number of flashes/Cause
    • Three Flashes:  Front Tray or Rear Support is closed / Paper jam
  • Action to correct the error
    • If the Front Tray is closed, open it to resume printing.

    • If the Rear Support is closed when printing from the Front Tray, open it and press the RESUME/CANCEL button on the printer.

    • If the error still remains when the Front Tray or the Rear Support is opened, paper may be jammed. Remove the jammed paper, reload paper in the printer, and then press the RESUME/CANCEL button.

      See Paper Jams

  • Location of the RESUME/CANCEL button


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