The Parts Ordering Center

Hours:  Monday - Friday  9:00 a.m. - 7:00 p.m., EST., excluding holidays

Phone:  1-866-481-2569 (toll free)

Items purchased directly from the Parts Ordering Center are not returnable, and there is a chance that they will not correct your issue.  Spare parts sold  through the Parts Ordering Center do not come with installation or setup instructions.  We ask that you allow us to troubleshoot your unit first in order to help diagnose the cause of the issue you are having.

Canon Customer Support Center

Hours:  10:00 a.m. - 10:00 p.m., EST., excluding holidays

Phone:  1-800-OK-CANON (toll free)

             1-800-652-2666

TDD:      1-866-251-3752 (toll free)

Email:     carecenter@cits.canon.com

For additional support options:  www.canontechsupport.com