5B02 error appears on MX432

Doc ID    ART135555
Version:    6.0
Status:    Published
Published date:    08/15/2015
Updated:    08/15/2015


**** (4 digit alphanumeric one-byte characters) Printer error has occurred


This article also applies to the PIXMA MX439.

When the message "Printer error has occurred **** (*1)" is displayed, there may be a problem inside the printer.
(*1): "****" is displayed with alphanumeric one-byte characters.

Turn OFF the printer, and unplug the power cord. Then, turn ON the printer again.
If the problem persists, contact the service center.

5011, 5012, 5040, 6800, 6801, 5400, 5200, 5B02, 5B03, 5B04, 5B05, 5B12, 5B13, 5B14, 5B15, 6000

Request for a repair service



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