Light flashes orange thirteen times - iX6520

Article ID: ART135584 | Date published: 05/13/2015 | Date last updated: 08/15/2015


The Alarm LED (light) flashes xxx times to alert you that action needs to be taken.


Alarm LED Flashes Orange

When a printer error occurs, the Alarm LED (light) flashes orange as shown below. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.


Note the number of flashes

(B) Flashes repeatedly

  • Number of flashes/Cause
    • Thirteen flashes: The ink level cannot be detected.
  • Action to correct the error
    • The remaining ink level cannot be correctly detected. (The lamp on the ink tank flashes.)
    • Replace the ink tank and close the Top Cover.
    • Printing with an ink tank that was once empty may damage the printer.
    • If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the printer's RESUME/CANCEL button for at least 5 seconds, and then release it.
    • With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any printer malfunction or damage caused by refilled ink tanks.

Note: If the function for detecting the remaining ink level is disabled, the ink tank is displayed in gray on the printer status monitor.

(7) ON button / POWER LED

(8) RESUME/CANCEL button / Alarm LED


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