What to do when P, 0, and 7 alternately display on MP495 / MP499

Article ID: ART135676 | Date published: 05/13/2015 | Date last updated: 04/26/2021
 

Description

error

 

Solution

Ink Absorber

Ink absorber absorbs the ink used when Cleaning is executed.

In order to maintain the best printing, the ink used when Cleaning is absorbed into the ink absorber inside the printer. When the absorber is full, the printer will require servicing.

There are two options currently available to you.

  1. Warranty Service – If you are within the 1-year manufacturer’s warranty and have your proof of purchase you are entitled to service or replacement. If you have purchased a CarePak Canon extended warranty, you may be entitled to additional options.  Please create or log into your Canon Account to obtain service.
     
  2. Out of Warranty – If you are outside of your warranty period, you may qualify for purchasing a replacement through the Canon Upgrade Program. Please contact our Sales group to inquire about your upgrade options at 866-443-8002.
     
To verify your support options please create or log into your Canon Account.


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