When a printer error occurs, the Alarm LED flashes orange as shown below. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.
(A) Note the number of flashes
(B) Flashes repeatedly
Number of flashes/cause
Five flashes:
Print Head is not installed./Print Head is defective.
Action to correct the error
Follow the directions given in your setup manual to install the Print Head.
If the Print Head is already installed, remove the Print Head once and then reinstall it.
If the error is still not resolved, the Print Head may be damaged. Service is required.
For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account
Note
