(IX7000) light flashes orange five times
Article ID: ART135919 | Date published: 05/13/2015 | Date last updated: 05/07/2019
 

Description

The Alarm LED (light) flashes five times to alert you that action needs to be taken.

Solution

Alarm LED Flashes Orange

When a printer error occurs, the Alarm LED flashes orange as shown below. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.

(A) Note the number of flashes

(B) Flashes repeatedly

Number of flashes/cause

Five flashes:

Print Head is not installed./Print Head is defective.

Action to correct the error

Follow the directions given in your setup manual to install the Print Head.

If the Print Head is already installed, remove the Print Head once and then reinstall it.

If the error is still not resolved, the Print Head may be damaged. Service is required.
For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account

Note

 
Power Lamp Flashes Green
 
When the Power lamp flashes green even though the printer is not in use, the printer is shaking the ink tanks. It takes about 10 seconds to 2 minutes.
The Printer Is Vibrating/The Printer Makes the Operation Noise Even When the Printer Is Not in Use