LCD panel is blank while recording. HG10

Article ID: ART135951 | Date published: 05/13/2015 | Date last updated: 08/15/2015


grey screen in CAMERA mode


A blank or gray screen in CAMERA mode may indicate a problem with the camcorder.  In order to determine if the camcorder is malfunctioning and requires service, perform the following checks :

  1. Ensure the lens covers are fully open.
  2. Check the viewfinder (eyepiece) and LCD panel:
  • It is normal for the viewfinder to stop working when the LCD panel is open, close the LCD panel before checking the viewfinder.
  • If the screen is normal on one of these, but not the other, the camcorder needs service.
  • If the camcorder operates normally in PLAYBACK mode but the screen is still blank in CAMERA mode, the camcorder needs servicing.

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