How do I recover deleted scenes and images from my camcorder or memory card?

Article ID: ART135982 | Date published: 05/13/2015 | Date last updated: 10/22/2015


data recovery


Deleted scenes or images may be recoverable using commercially available data recovery software.  If the application is unable to recover scenes or images, the camcorder or memory card may need to be sent to a professional data recovery service company.

Canon is not responsible for any data loss or any cost incurred from the recovery of data .  Canon-related customer support centers cannot provide support regarding data recovery software.

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