Light flashes orange ten times - Pro9500 / Pro9500 Mark II

Article ID: ART136021 | Date published: 05/13/2015 | Date last updated: 08/15/2015
 

Description

The Alarm LED (light) flashes ten times to alert you that action needs to be taken.

Solution

Alarm LED Flashes Orange

When a printer error occurs, the Alarm LED (light) flashes orange as shown below. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.


 


(A) Note the number of flashes

(B) Flashes repeatedly

  • Number of flashes/Cause
    • Ten Flashes:  The Front Tray is not set to its correct position / The Front Tray was moved during printing.
  • Action to correct the error
    • When printing from the Auto Sheet Feeder, return the Front Tray to its normal printing position. Ensure that paper is loaded in the Auto Sheet Feeder and then press the RESUME/CANCEL button on the printer to resume printing.

      Refer to Returning the Front Tray to Its Normal Printing Position for details about how to return the Front Tray to its normal printing position.

      If you have moved the Front Tray during printing, return the Front Tray to the correct position, then press the RESUME/CANCEL button on the printer and try printing again.

      Do not move the Front Tray during printing.

  • Location of the RESUME/CANCEL button

Note




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