The battery pack will not charge.

Article ID: ART136040 | Date published: 05/13/2015 | Date last updated: 08/15/2015


battery pack not charging


  • Make sure the camcorder is off so charging can start.
  • The temperature of the battery pack is outside the charging range.
    • If the battery packs's temperature is below 0 degrees C (32 degrees F), warm it up before charging it; if it is above 40 degrees C (104 degrees F), let the battery pack cool down before charging it.
    • Charge the battery pack in temperatures between 0 degrees and 40 degrees C (32 degrees and 104 degrees F).
  • The battery pack is faulty.  Replace the battery pack.

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