Cannot Send a Fax ID:
8201660700_
EN_
1
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Issue |
Cannot send a fax.
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Cause |
If you cannot send faxes, check the following.
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Summary |
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Cause |
Is the proper line type selected?
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Summary |
Make sure that the proper line type is selected.
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Cause |
Is the machine in fax mode?
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Summary |
Press [
] to switch to fax mode.
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Cause |
Is the document properly set?
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Summary |
Properly place the document.
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Cause |
Is the one-touch key or coded dial code registered properly?
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Summary |
Make sure that the number is properly registered.
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Cause |
Did you dial the correct number?
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Summary |
Make sure that the number is correct.
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Cause |
Are there other documents being sent from memory?
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Summary |
Wait until the transmission is completed.
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Cause |
Is the Processing/Data indicator blinking?
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Summary |
The external phone is busy. Please wait until the external phone is not busy.
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Cause |
Has an error occurred during a transmission?
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Summary |
Print the transmission management report to check for errors.
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Cause |
Have you checked to see if the receiving fax machine is having problems?
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Summary |
- Make sure that the receiving fax machine is compatible with your machine (For example, check to see if the receiving fax machine is a G3 fax machine).
- Make sure that there's enough paper loaded in the receiving fax machine's paper tray.
- Make sure that the receiving fax machine is not busy. (If the line is busy, <Busy/No Signal> is shown in the error transmission report.)
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Cause |
Are you sending a fax to an international destination?
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Summary |
Add a pause to the number and send the fax again.
When making an overseas call, you may need to add a pause to the fax number.
Since signals are transmitted over long distances across a complicated channel, your call may not be connected without adding a pause after the country code or in front of the fax number. By adding a pause, enough time elapses before the machine starts dialing the number again.
1. Place your fax.
[ Placing Documents ]
2. Press [
].
3. Specify the scanning settings as needed.
[ Scanning Settings When Sending a Fax ]
4. Enter the international access code using the numeric keys.
For more information on international access codes, contact your telephone company.
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Cause |
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Summary |
5. Press [
] (Pause) to enter a pause as needed.
- The letter <p> is displayed to indicate that a pause is added.
- The default pause length is two seconds*. To change it, see the "e-Manual" (HTML manual) in the CD-ROM supplied with the machine.
- To add more pauses into the dialing sequence, press [
] (Pause) again.
* The default pause length varies depending on the country where you are using the machine.
6. Enter the country code, the area code, and the fax/telephone number using the numeric keys.
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Cause |
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Summary |
7. Press [
] (Pause) to add a pause to the end of the fax/telephone number as needed.
- The letter <P> is displayed at the end of the fax number.
- A pause added to the end of the number is set to 10 seconds.
8. Press [
] (Start).
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Cause |
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Summary |
Change the initial sending speed "TX Start Speed".
Change the transmission start speed if you are experiencing a transmission problem.
[
] (Menu) -> <System Settings> -> <Communication Management Settings> -> <Fax Settings> -> <TX Start Speed>
33600 bps (Default setting), 14400 bps, 9600 bps, 7200 bps, 4800 bps, 2400 bps
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