| Article ID: ART136474 |
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Date published: 05/13/2015 |
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Date last updated: 12/22/2015 |
Description
Documents are printed in monochrome (iPF9400) (iPF9400S)
Solution
| Documents are printed in monochrome (iPF9400) (iPF9400S)
ID : 8201674100 _ EN _ 1
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| Solution |
| Cause |
Corrective Action |
| In the Advanced Settings of the printer driver, Monochrome or Monochrome (Photo), is specified in Color Mode. |
In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing again. |
| The Printhead nozzles are clogged. |
Print a test pattern to check the color ink nozzles and see if they are clogged.
(See " Checking for Nozzle Clogging (iPF9400) (iPF9400S) .") |
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