When to Replace the Toner Cartridge

Article ID: ART137030 | Date published: 05/13/2015 | Date last updated: 08/15/2015
 

Description

When to Replace the Toner Cartridge

Solution

Toner cartridges are consumables. When the toner becomes nearly empty or has run out completely in the middle of a job run, a message appears on the screen, or the following problems may occur. Take the appropriate action accordingly.

When a Message Appears (MF4890dw/MF4880dw/MF4770n Only)

When the toner becomes nearly empty in the middle of a job run, a message appears on the screen.
MessageWhen the message is displayed on the screenDescription and Solutions
<Prepare toner cartridge.>When the toner cartridge needs a replacement soon.Shake the toner cartridge to evenly distribute the toner inside the cartridge.
[ Replacing the Toner Cartridge ]
It is recommended to replace the toner cartridge when printing a large volume of documents.
[
Replacing the Toner Cartridge ]
<Toner is nearly out.>When a toner cartridge has reached the end of its life.Shake the toner cartridge to evenly distribute the toner inside the cartridge.
[ Replacing the Toner Cartridge ]
If this message does not disappear, replace the toner cartridge.
[
Replacing the Toner Cartridge ]
If this message is displayed, the incoming fax will be stored in the memory without being printed. Also, reports may not be printed, even if they are set to be printed automatically. If <Continue Print. When Toner Is Nearly Out> in <RX Print Settings> is set to <On>, however, printing will be continued, but white streaks or smudges may appear on printouts.
[
Setting a Communication Management to Print Automatically (MF4890dw/MF4880dw/MF4770n Only) ]
[
Setting Send Result Reports to Print Automatically (MF4890dw/MF4880dw/MF4770n Only) ]
[
Setting Receive Result Reports to Print Automatically (MF4890dw/MF4880dw/MF4770n Only) ]

IMPORTANT
When white streaks appear on the output, or the output is partially faded:
  • When white streaks appear on the output or the output is partially faded, the toner cartridge has almost reached the end of its life, even if no message appears on the screen. When the print quality becomes unacceptable, see the following to fix the problem.

If White Streaks Appear on the Output or the Output Is Partially Faded

If the toner nearly runs out, white streaks appear on the output, or the output is partially faded.


* No message appears on the screen, if the toner nearly runs out. Replace the toner cartridge when white streaks appear on the output, or the output is partially faded.

  • If the toner almost runs out, distribute the toner evenly by shaking the toner cartridge referring to Step 7 in [ Replacing the Toner Cartridge ] before replacing the toner cartridge. You may print for some time, until the toner completely runs out.
  • If white streaks, unevenness, or faded print appears on printout results even after performing the above procedure, replace the toner cartridge with a new one. [ Replacing the Toner Cartridge ]


Checking the Toner Level (MF4890dw/MF4880dw/MF4770n Only)

SIMS Doc Id

8201611500

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