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MCT - Warnings (Windows)
| Article ID: ART137284 |
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Date published: 05/13/2015 |
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Date last updated: 10/30/2015 |
Description
Take note of the following warnings when added custom paper other than Canon genuine paper and feed confirmed paper to the printer driver and the printer itself.
Solution
Take note of the following warnings when added custom paper other than Canon genuine paper and feed confirmed paper to the printer driver and the printer itself.
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| •Depending on the paper, there are types that cannot be cut by the cutter unit, and types that speed deterioration of the blade and cause damage to the cutter. For thick paper, hard paper, etc. do not use the cutter unit, and instead cut the roll paper using scissors, etc. after printing. In this case, select User Cut as the Automatic Cutting Settings in the Roll Paper Settings dialog box.
 | Note | | • If the cutter is damaged, contact your Canon dealer for assistance. |
•If the printhead rubs against the paper during printing, this may cause damage to the printhead. If the printhead is rubbing against the paper, configure the Vacuum Strength in the Step 5: Configure the amount of ink used dialog box as follows.
•For paper-based media such as Heavyweight Coated Paper: Set to Strong or Strongest
•For film-based media such as CAD Tracing Paper: Set to Standard, Strong, or Strongest
•For thin paper of thickness 0.1mm or less: Set to Weakest
| Note | | • If the printhead still rubs even after changing the Vacuum Strength, set the Head Height to be higher in the Step 5: Configure the amount of ink used dialog box. |
| About Borderless Printing |
•When performing borderless printing on paper where the ink does not dry well, the cutter unit may leave scratches where it touches the printed surface, or may not cut correctly. In this kind of situation, configure the amount of time to wait for the ink to dry after printing using Drying Time in the Roll Paper Settings dialog box.
Alternatively, if the paper cannot be cut well by the cutter, set the Automatic Cutting Settings to User Cut in the Roll Paper Settings dialog box, and cut the roll paper using scissors, etc.
•If the edges of images are blurry, set the Vacuum Strength to be weaker in the Step 5: Configure the amount of ink used dialog box.
•If lines are warped or scratched, set the Head Height to be lower in the Step 5: Configure the amount of ink used dialog box.
•If the amount of ink used is too much, wrinkles may appear and the ink may bleed in the printed material. Furthermore, if the amount of ink used is too little, color production may be poor and lines may become scratched. In this kind of situation, change the amount of ink used in the Step 5: Configure the amount of ink used dialog box.
•If horizontal bands with different color tone appear in the printed material, execute Paper Feed Adjustment in the Step 4: Paper feed adjustment dialog box. If you have already executed Paper Feed Adjustment, execute Adj. Fine Feed from the printer control panel and fine tune the amount of paper feed.
| Note | | • If horizontal bands appear even after executing Adj. Fine Feed, refer to "Banding in different colors occurs" in "Troubleshooting |
•If you cannot obtain sufficiently high print quality, change the maximum ink usage, or change the media type used as the basis for the custom paper in the Step 1: Select the standard paper dialog box.
•If there is no luster in printed material, set the paper used as the basis for the custom paper to a paper that uses photo ink as the Black ink. The types of Black ink used are displayed on the right side of each media type in the Step 1: Select the standard paper dialog box.
| Note | | • For details on problems with printing quality, see "Problems with the printing quantity." |
•The color tone cannot be configured using the Media Configuration Tool. If the color tone needs to be adjusted, provide an ICC color profile that matches the paper you are using, and select that ICC color profile in your software.
•Custom paper cannot be used with the ambient light adjustment function or Monitor Matching in Color-Matching Method. |
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