To improve print quality issues you can adjust the print head.

 If the remaining ink level is low, the print head alignment sheet won't print correctly. You should first replace the FINE cartridge.

Before you begin

• Prepare a clean sheet of A4 or Letter-sized plain paper (recycled paper is OK).

• Paper should be white and clean on both sides.

Print the alignment sheet

1. Make sure that the printer power is turned ON.

2. Load a sheet of A4 or Letter-sized plain paper in the front tray.

   1. Open the output tray extension.

   2. Open the paper output tray.

   3. Pull out the paper output support.

3. Press the Setup button, and the Setup menu screen will appear.

4. Use the or button to select Maintenance, then press OK.

5. Use the or button to select Head alignment, then press OK.

The print head alignment sheet prints and looks similar to the image below.

 Don't touch the printed part of the print head alignment sheet. If the sheet is stained or wrinkled, it may not scan properly.

7. When the message "Are the patterns fine?" appears, confirm that the pattern is printed correctly, select Yes, then press the OK button.

Scan the alignment sheet to adjust print head position

1. Once you confirm the message on the printer screen, load the printed alignment sheet on the glass surface of the printer.

   ​ The print head alignment sheet won't scan if you load it in the ADF (Auto Document Feeder).

   1. Lift the document cover gently.

   2. Load the sheet print side facing down.

   3. Align the triangle mark  on the printed sheet at the top left of the sheet with the arrow mark at the corner of the glass surface .

2. Close the document cover gently, then press the Color or Black button. The machine scans the alignment sheet and automatically adjusts the print head position.

    Don't open the cover or move the alignment sheet until the adjustment finishes.

3. When the machine finishes, remove the print head alignment sheet from the glass.
   
    

 Troubleshooting

• If the print results are still not satisfactory after adjusting the print head position as described above, manually align the print head from your computer.

   Learn how to manually align the print head from a Windows PC.

   Learn how to manually align the print head from a a Mac^®.

• Error Message: If an error message appears on the screen, press the OK button to release the error, then take appropriate action. You can also learn additional information about what to do when an error message appears on the LCD.

• To access other available functions, use the mode buttons.

• To print and check the current head position adjustment values, select Print Align Value from the Maintenance menu.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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