Cause

There are several reasons for Error 5100 to appear, including a paper jam, an improperly seated ink tank, and more.

Action

Click on the link to any of the articles below for the instructions needed to resolve the named error,

• Packing material was left inside the printer.
   
• An ink cartridge isn't seated properly.
   
• Paper is jammed or there is an object inside the printer.
   
• The printer needs to be reset.
   
• The encoder film/strip needs to be cleaned.

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