If you use your PIXMA MG6220 printer on a wireless network, you may see a "Printer not responding" message. 

 

Refer to the following list of causes and click on the link to learn how to resolve the issue

• The computer and wireless router have lost connection. Restart the computer and attempt to print again.

• The wireless router and printer aren't communicating. Power the router and printer off then on to restore communication.

• The printer driver isn't set to the correct printer port on the computer. Make sure the printer driver is configured to the proper port.

• The printer will detect nearby wireless networks. It's possible the printer is connected to the wrong network. Confirm that the network name matches the one selected on both the printer and computer.

  • Confirm that the printer and Windows computer are on the same network.

  • Confirm that the printer and Mac^® computer are on the same network.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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