Alarm Lamp Flashes Orange - Error Codes iP4000





An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take the appropriate action.

When a printer error occurs, the POWER/ERROR lamp flashes. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.


Two (2) flashes: Printer is out of paper /Paper does not feed

Reload paper to the Sheet Feeder or Cassette and press the RESUME/CANCEL button.


Three (3) flashes: aam/Paper Output Tray is closed

If paper is jammed, remove the jammed paper, reload paper in the printer, and then press the RESUME/CANCELIf the Paper Output Tray is closed, open it.

See Paper Jams


Four (4) flashes: Empty ink tank

Press the RESUME/CANCEL button to resume printing with an empty ink tank. Replace it with a new ink tank immediately after the printing. It may damage the printer if you continue printing with an empty ink tank.

See Replacing an Ink Tank


Five (5) flashes: Print Head not installed / Print Head not installed correctly / Print Head is defective

Install the Print Head. If the Print Head is already installed, remove the Print Head and check the electrical contacts for foreign matter, then reinstall.

After reinstalling the Print Head, you may need to realign it.

If this error still remains, the Print Head may be damaged. 


Six (6) flashes: Inner Cover error

Close the Inner Cover. Then press the RESUME/CANCEL button to start printing.


Eight (8) flashes: Waste ink absorber almost full

The printer has a built-in waste ink absorber for the ink used during Print Head cleaning. Eight flashes indicates that the waste ink absorber is nearly full. Press the RESUME/CANCEL button to cancel the error so you can continue printing. 

Important  Once the waste ink absorber becomes completely full, printing will no longer be possible.


Nine (9) flashes: A specified period of time has elapsed without receiving a response from the digital camera or digital video camcorder / The digital camera or digital video camcorder connected is not compatible with this printer

Disconnect the camera cable, press the RESUME/CANCEL button and reconnect the cable.
If the error is still unresolved, the digital camera or digital video camcorder may not be supported by the printer. Use a digital camera or digital video camcorder compatible with this printer.


Ten (10) Flashes: Cannot print on sides of the page

The size of paper may not be compatible with Automatic Duplex Printing. For information on the size of paper compatible with Auto Duplex Printing. Pressing the RESUME/CANCEL button will discharge the paper, and restart printing from the front side of the next paper. The reverse side will not be printed when an error occurs.


Eleven (11) flashes: Automatic Print Head alignment failed

Possible causes are as follows:

  •  A4 or Letter-sized paper is not loaded on the Sheet Feeder.
  •  Ink has run out or ink tanks are not installed correctly

See "Ensure that the ink tank is installed properly."

  •  Ink level is low
  •  Print Head nozzles are clogged

Press the RESUME/CANCEL button.
For information on how to print a nozzle check pattern, see "Printing the Nozzle Check Pattern".

  •  The Paper Output Slot has been exposed to a strong light source preventing correct Print Head alignment.

Press the RESUME/CANCEL button to resolve the error. Align the printer so the Paper Output Slot will not be exposed directly to a strong light source.

After carrying out the above measures, if the problem continues after aligning the Print Head again, press the RESUME/CANCEL button to resolve the error, and then perform manual Print Head alignment. For details on manual Print Head alignment, see "Aligning the Print Head".


POWER lamp flashes alternate green and orange:


Disconnect the printer cable from the printer, and then turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on after leaving it for a while.


Doc ID   ART137634
Updated   10/04/2018

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