Cause
Error 5200 may occur if the ink level in your printer is low or if you have a defective ink cartridge.
Action
Follow the steps below to rule out each potential issue.
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The remaining ink level is low.
Check the ink level status. If the ink cartridge is empty, replace it.
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If the ink level isn't low, the ink cartridge is defective. Replace the ink cartridge with a new one.
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If the error message remains, power the printer OFF by pressing the ON button. Unplug the printer, then plug it back in and turn it ON.
All faxes stored in the printer's memory will be lost when you unplug the machine.
- If the error continues to display after resetting the power to the printer, the printer may be malfunctioning
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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