Light flashes orange five times - iP4820 / iP4920

Article ID: ART137687 | Date published: 05/13/2015 | Date last updated: 07/19/2019


The Alarm LED (light) flashes five times to alert you that action needs to be taken.


Alarm LED Flashes Orange 5 times (Print Head Error)

Five flashes:

Print Head is not installed. / Print Head is defective.

If the Print Head is already installed, remove the Print Head once and then reinstall it.
If the error is still not resolved, the Print Head may be damaged. Your printer may require servicing.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


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