When a 4-character code with the message "**** (*1) Printer error has occurred. " is displayed, there may be a problem inside the printer.

(*1): "****" is displayed with alphanumeric one-byte characters.

Example: 5011, etc.

Example: The display of the 5011 error. Display alternates.

<Solution>

Turn OFF the printer, and unplug the power cord. Wait a few minutes, then reconnect the power cord. Then, turn ON the printer again.

If the problem persists, contact the service center.

<Error Code>

5700, 5400, 5200, 6800, 6801, 9000, 6500, 5011

Service is required
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