Cleaning the Print Head - MG5420 / MG5422

Article ID: ART137815 | Date published: 05/13/2015 | Date last updated: 07/24/2019
 

Description

Streaked prints / Incorrect colors

 

Solution

Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary.
 

You need to prepare: a sheet of A4 or Letter-sized plain paper

  1. Make sure that the power is turned on.
     

  2. Make sure that one or more sheets of A4 or Letter-sized plain paper are loaded in the cassette (lower).
     

  3. Open the paper output tray.

 

  1. Gently open the paper output tray while holding its sides.
    The output tray extension will open automatically when the paper output tray is opened.
     
  2.  Extend the paper output support.


  Important

  • If the inner cover is open, close it.
 
  1. Clean the print head.

 

  1. Select Setup on the HOME screen.

    LCD and Operation Panel

    The setup menu screen will appear.
     
  2. Select Maintenance, then press the OK button.
    The Maintenance screen will appear.
     
  3. Select Cleaning, then press the OK button.

    Figure:LCD

    The confirmation screen will appear.
     
  4. Select Yes, then press the OK button.
    The machine starts cleaning the print head.
    Do not perform any other operations until the machine completes the cleaning of the print head. This takes about 3 minutes.
    The pattern print confirmation screen will appear.
     
  5. Select Yes, then press the OK button.
    The nozzle check pattern will be printed.
     
  6. Examine the nozzle check pattern.


  Note

  • Press the HOME button to exit Setup and display the HOME screen.
     
  • If the problem is not resolved after cleaning the print head twice, clean the print head deeply.

 

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