What to do if no ink prints on the paper - MP210

Article ID: ART137819 | Date published: 05/13/2015 | Date last updated: 08/15/2015
 

Solution

 

If you try to print and the page is streaked, blank or colors are missing, try printing the Nozzle Check Pattern to confirm that the printer is operating correctly.

If the Nozzle Check Pattern prints correctly, try printing from a different application.

Instructions to perform the Nozzle Check.

If the Nozzle Check Pattern did not print correctly, confirm that the all of the packing material has been removed from the the ink cartridges and that they are installed correctly.

Check for packing material.

Check the ink cartridge installation.

After you have confirmed that the ink cartridges are installed correctly, print the Nozzle Check Pattern again. 

Instructions to perform the Nozzle Check.

If the Nozzle Check Pattern did not print correctly, the print head needs to be cleaned.

Instructions to clean the print head.

After cleaning the print head, print the nozzle test pattern again.

If the pattern is missing ink, deep print head cleaning will be required.

Instructions to deep clean the print head.

Print the nozzle test pattern again.

After deep print head cleaning has been completed:

If the pattern does not print correctly, the ink cartridge(s) may need to be replaced.

 


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